Terms and conditions

Consultation 

 

We offer free consultation for those looking to customise their own unique Doberge layer cake in their favourite flavours. Details, including pricing, will be discussed and agreed, and then set out in your customer order form.

No consultation is required for our signature Doberge layer cakes, and you can let us know what message you would like to be piped on top of your cake when you make your order with us. This service is included in the price quoted.

 

Payment Terms

 

To confirm an order of one of our Doberge layer cakes, a non-refundable deposit of 50% of the total balance due is payable within 48 hours of making the cake order. This will secure your requested date and cake order. The outstanding 50% balance is due 48 hours at the latest, ahead of the agreed cake delivery or collection date.

Payments can be made by cash, bank transfer or cheque made payable to Dizzi Cakes Ltd. Bank account details will be provied on your order form and final invoice.

Cancellation

Deposits are non–refundable. If a deposit has not been received within 48 hours of your cake order, we will consider the order cancelled. If you do not pay the outstanding balance on your cake order within 48 hours of the agreed collection and/or delivery date, we will consider the order cancelled.
 

Collection/Delivery

Delivery is included in the total price within a 5-mile radius of BR7. For postcodes outside of this area, a delivery charge of £1 per mile round-trip applies.

Collection is from Chislehurst, BR7. If the cake is collected, the full responsibility for the safety of the cake is with the client and we will not accept liability for any damage to the cake after it has been collected.

Publication and Promotional Rights

By placing an order, the client agrees that Dizzi Cakes Ltd are the sole designers and owners of the final cake design. All cake designs remain the property of Dizzi Cakes Ltd.  The client has no ownership rights over any cake design. We reserve the right to re-use and publish our photographs of the client's cake as and when required.